How fortunate I feel, since in 1991 we ( the ACUMEN marketing team) came up with a tag line for our logo, Weaving Human Intelligence with the Technology of our Times, that is still relevant today.  You may be aware that I write and speak often about digital transformation and…

Being in the technology business, I am all about using technology to make our jobs (and lives) easier. However, it is easy to get too dependent on technology and forget that it is human interaction and relationships that can really make a difference. My youngest son is a teacher and…

If you run a business of any size, you wear a number of hats (or have people wearing those hats) during your busy day.  You work with customers, sell products, pay bills, create marketing plans – you get the idea – lots of work and information to track.  The question…

Some years ago, ACUMEN sponsored a national user group meeting in beautiful Scottsdale, Arizona.  There were several good presentations from business and accounting practitioners. That said, many dealt with the latest federal regulations or changes in tax laws. That sort of material, while helpful, can be sort of dry. In…

Do you remember the first time you ever heard that phrase?  May have been after the first step you took, the first night you slept in a big boy/girl bed instead of a crib, that first perfect report card, passing your driver’s test.  Good job! Many of us carry that…

Recently I wrote an article about how important it is to take care of your employees and balance work and personal priorities. Recently, I have been reminded how important it is to take care of your customers. In the ERP (Enterprise Resource Planning) software business, getting new customers is always…

I think it all started when I saw those west coast kids driving up and down the Pacific Coast Highway in their little English sports cars. Lots of them drove Triumph TR3 or Austin Healey convertables, but my ride of choice was the MGA (see pictured). I ended up buying…

If any of you have followed my blogs or seen me speak at a conference you might have noticed that I hate acronyms. It’s a pity too, because our industry would seemingly grind to a halt without them. ERP, CRM, SaaS, AI, SAP….you get the picture. Quite frankly, I’m somewhat…

Recently I had the pleasure of having lunch with one of our clients here in Richmond, Virginia. In this particular case my client’s project was roughly half complete. Many times, that’s the point where managers and business owners start getting nervous about “go live goals” and over-all investment. Part of…